Phil and his team, on Lower Street

Head2Tails is a pet grooming salon at 3 Lower Street in Tettenhall village, Wolverhampton. It is open Tuesday to Saturday from 8am to 3pm.

Reviewers talk about Phil and his team by name. They describe being told what will be done and how before the groom starts, the dog's vet and social history being talked through first, and nervous dogs, puppies and a dog with bad hips all put at ease. Some owners have been coming for years.

The thing people mention most on Google, by a long way, is how friendly the staff are: 56 reviews say so. Value for money, full grooms, nail cutting, knots, border collies and cockapoos come up too, and so do cats.